Zepto Partnership Terms
Important terms and conditions for operating a Zepto dark store franchise
1. Franchise Agreement
The franchise agreement is a legally binding contract between Zepto and the franchise partner. It outlines the terms, conditions, rights, and obligations for operating a Zepto dark store.
2. Territory Rights
Each dark store is granted exclusive rights to operate and deliver within a defined radius. The delivery zone boundaries are determined based on our 10-minute delivery promise.
3. Use of Trademarks
Partners are granted the right to use Zepto's trademarks, logos, and brand identity in accordance with our brand guidelines and quality standards for quick commerce operations.
4. Fees and Payments
Partners are required to pay an initial setup fee and performance-based commissions. All payment terms, revenue sharing, and operational costs are clearly outlined in the agreement.
5. Training and Technology
Zepto provides comprehensive training on our proprietary technology platform, inventory management system, and delivery operations. Partners must maintain our tech-driven operational standards.
6. Quality Standards
Partners must maintain Zepto's high standards in all aspects, including product quality, storage conditions, delivery times, and customer service excellence.
7. Term and Renewal
The initial partnership term is typically 3 years, with options for renewal based on performance metrics, customer satisfaction scores, and compliance with operational standards.
8. Termination
The agreement may be terminated for breach of terms, consistent delivery delays, quality issues, or other specified conditions that impact Zepto's brand promise.
Last updated: February 2025
These terms are subject to change. We recommend checking back periodically for updates. For any questions regarding these terms, please contact our legal team.