Privacy Policy

How Zepto handles and protects partner and operational data in our quick commerce network

Information We Collect

We collect information necessary for dark store operations, including partner details, business information, delivery zone data, and operational metrics for franchise management.

How We Use Your Information

We use your information to process franchise applications, optimize dark store operations, analyze delivery performance, and improve our quick commerce platform. Your data helps us maintain our 10-minute delivery promise.

Information Security

We implement enterprise-grade security measures to protect all operational data, partner information, and customer details across our quick commerce network.

Data Retention

We maintain operational and partner data throughout the franchise relationship and as required by law. Historical performance data is retained for business optimization.

Your Rights

As a Zepto partner, you have rights to access your operational data, performance metrics, and personal information. You can request updates or corrections as needed.

Technology and Tracking

Our platform uses advanced tracking and analytics to optimize delivery routes, inventory management, and dark store operations. Partners have access to real-time performance dashboards.

Third-Party Services

We integrate with trusted third-party services for payment processing, logistics optimization, and inventory management. All partners adhere to our strict data protection standards.

Contact Information

For privacy-related inquiries or data requests, contact our Data Protection team at [email protected].

Last updated: February 2025

This privacy policy is subject to change. We will notify you of any material changes via email or through a notice on our website. By continuing to use our services after such modifications, you agree to the updated policy.